CastlePointe is led by a team of Principal Consultants who oversee all operations and consulting engagements.  Each of our Principals has extensive experience both working within IT as well as leading transformation efforts for clients.

Charles Araujo

Charles Araujo is the President and Managing Consultant of CastlePointe. Since founding CastlePointe in 1997, he has worked with a wide range of Fortune 2000 clients and has personally led numerous, significant IT transformation projects. He has worked with clients including Avery Dennison, Westfield, Capital Group, Metropolitan Water District and Fidelity National. Prior to founding CastlePointe, Mr. Araujo spent over 10 years in IT management and in technical roles working in the healthcare, aerospace and entertainment industries. You can learn more about Mr. Araujo at www.charlesaraujo.com.

James Cross

Jim Cross has over 20 years of industry experience covering a wide range of technical and business disciplines with cross-functional experience from high level consulting to hands-on technical management. As a Principal Consultant, he has successfully led organization-wide initiatives in identifying opportunities and developing innovative strategies to improve reliability, productivity and service. He has worked extensively as a consultant in the practice areas of ITSM/ITIL, IT Quality and process improvement since 2003.  Prior to that, Mr. Cross spent over 14 years in senior technical and IT management roles in the healthcare industry for firms including MemorialCare and MedPartners.

John Palinkas

John Palinkas has spent over two decades in the IT services industry working with industry leaders AT&T, AT&T Solutions and British Telecom. He has led numerous multi-million dollar, multi-year outsourcing and service delivery engagements for dozens of Fortune 500 firms during his career. He has extensive experience and expertise in IT transformation efforts, outsourcing analysis, M&A integrations and service implementations. Prior to his customer-facing work, Mr. Palinkas spent many years running internal infrastructure operations and serving in senior technical management roles within AT&T.

Leo Peay

Leo Peay has over 20 years of industry experience in all facets of information systems planning, design, implementation, and operation for small to international scale organizations. A creative yet practical leader, he is skilled at developing, aligning, and executing business and technology strategy. Prior to joining CastlePointe, he held senior positions at TRW and Experian, including serving as the Vice President, Technology Strategy and the Vice President, Systems Integration & Architecture at Experian, in which he led a team of over 180 staff members and oversaw a budget in excess of $40MM.